Members’ Access to Registration Application Documents

Members of the College may access copies of certain documents from their application for registration, in accordance with the procedures and restrictions set out in this policy.

How to Access Copies of your Registration Application Documents

  • Send written request to Membership Services with payment of applicable fee.
  • Specify the particular documents you wish to be copied from your registration file.
  • Explain why you are requesting the copies.
  • Allow 10 to 15 business days for processing your request.

Copying Fee

  • $10.00 fee applies to every request of ten pages or less.
  • $1.00 per page for requests exceeding ten pages.
  • Payment of fee must be submitted with your request.
  • For credit card payment, use the College’s form: available here
  • Payment may also be made by cheque, money order or bank draft.
  • Copies will be stamped “copy” and sent to you by regular mail. For faster delivery by “Xpress Canada Post” include additional payment of $10.00 with your request.

Restrictions

The provision of documents is subject to the following conditions and qualifications:

  • Requests for documents must be made by the member directly, and access will be provided only to the member (or legally authorized representative). The College will not fulfill requests made by third parties.
  • The Registrar retains the discretion to refuse to give a member anything that may, in the Registrar’s opinion, jeopardize the safety of any person.
  • The College does not waive privilege over documents contained in a member’s registration file. The College will not disclose documents which are subject to any privilege recognized in law.
  • The College will not provide access to documents if prohibited by law or by order of a court or tribunal.
  • The College reserves the right to limit the quantity of copies provided.
  • Documents or information destroyed or deleted in accordance with the College’s record retention policies cannot be provided. The College has long-term retention only of the primary documents from registration applications, such retention being 50 years following expiry of the member’s registration.

Questions?

Please contact our Membership Services staff at:

Telephone: 416-967-2673 or Toll Free: 1-800-268-7096 ext. 673 (Ontario only)
Fax: 416-967-2643
Email: membership@cpso.on.ca

September 2012