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QI for Individuals

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CPSO’s Quality Improvement (QI) Program for individual physicians builds on the principles of right-touch regulation and our commitment to fulfill our mandate ensuring quality care for patients in Ontario

The QI Program is proactive, self-directed and encourages physicians to reflect on their own delivery of health care without a large time commitment.

To access the program, physicians will log on to the CPSO’s Learning Management System, where they will find easy-to-use learning modules designed to provide them with practical ways to continuously assess and improve their practices.

Below is an overview of the program’s different modules within the Learning Management System and the benefits physicians can expect. Participating physicians can earn up to 34 CPD credits:

The QI Survey is a questionnaire that will provide the College with current, detailed information about a practice. The information disclosed will be used by QI program staff to better understand a physician’s practice and may be used in combination with the Practice Improvement Plan to assist in implementing ongoing quality improvement. (Approximate time commitment 30 min.)

The Practice Profile is an independent self-assessment designed to educate physicians about the evidence-based risk and support factors that could impact their practice. The Practice Profile’s will get physicians excited about lifelong learning and continuous practice improvement and provide resources to help reduce risk and enhance positive practice. (Approximate time commitment 45-60 min.)

The Self-Guided Chart Review will allow physicians to engage in self-guided learning to enhance their compliance with the CPSO’s Medical Records Documentation policy. This self-directed chart review will engage physicians in both self-reflection and talking with their peers when developing a practice improvement plan. (Approximate time commitment 120 min.)

The Data-Driven Quality Improvement tool is designed to get physicians looking at their own practice data to reflect on how they deliver health care to their patients and identify opportunities for improvement. (Approximate time commitment 120 min.)

The Practice Improvement Plan will allow physicians to identify areas of strength and areas for potential improvement in their practice. After the completion of this activity, the practice improvement plan will be reviewed by the College. (Approximate time commitment 120 min.)

One-on-one Coaching will offer the necessary knowledge, skills and tools to coach physicians as they complete the various tools in the QI program and develop their own practice improvement plans. Coaching will be available when necessary.

Quality Improvement infographic illustrating steps in program (image 1)

Quality Improvement infographic illustrating steps in program (image 2)

  • Image 1:

    The QI Program is a 5-year cycle.

    Physicians will first engage with Quality Improvement Modules including the Practice Profile, Self-Guided Chart Review (which includes peer review) and a Data Driven QI.

    Following the completion of those modules they will create a practice Improvement Plan which identifies a physician’s strengths and sets two SMART goals for improvement.

    CPSO’s QI Coaches will review the Practice Improvement Plan.

    Image 2:

    If the Practice Improvement Plan meets all requirements it will be approved, and a physician will successfully complete the QI Program.

    If additional support is needed a physician may be referred to coaching, after which they either complete the program with coaching support or are referred to QAC or another CPSO program.