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FAQs: QI Enhanced Partnership

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1. I have received a notification from CPSO that I am enrolled in the QI Enhanced Partnership for Hospitals Program. Why am I receiving this notification?

Your name has been submitted as a confirmed participant by an approved organization in the QI Partnership for Hospitals Program. While your name has been submitted by your hospital to enroll you in the program, you are able to choose whether you would like to participate in this program option via Step 1 (Information Sharing Consent) within the CPSO Portal. 

2. Do I need to provide proof of completion for each QI activity completed in Step 2?

No. You do not need to submit proof of completion for each of the QI activities you choose to complete in Step 2. Only the QI Activity Record and Reflection must be completed and submitted to CPSO. However, participants are encouraged to retain their certificates of completion if CPSO performs a random audit, and for the purposes of CPD credits. 

3. Can I pick any 3 QI activities I choose for the purposes of Step 2?

Participants must choose a minimum of 3 activities from the provided menu for the purposes of completing Step 2. 

4. What can I do if I want to participate in the QI Enhanced Partnership Program? 

Your hospital must first be an approved organization for you to enroll as a QI Enhanced Partnership participant. From there, a QI lead will need to submit your name to CPSO to acknowledge that you are an active participant within your hospital’s approved QI initiative. We encourage you to reach out to a CPSO Quality team member to discuss the options. 

5. If I select “yes” on the Information Sharing Consent form to sharing information with my hospital, what information does CPSO share with my hospital?

CPSO may share the status of your completion of the required program activities and whether you requested to be withdrawn from the QI Partnership program option. Any reflections and information you submit as part of the required QI components of the program will not be shared with your hospital. 

6. What do I do if my hospital’s QIP initiative hasn’t started yet?    

The deadline for you to complete your QI Enhanced program activities is unrelated to your hospital initiative and its timing. You can still complete the required QI activities and reflective activity questions including speaking to the QI coach. However, to do so, you do need to have knowledge and understanding of your hospital’s anticipated QI initiative, how you will be involved, and its potential impact on your practice. 

7. What if I’ve previously completed one of the listed QI activities? Can this count as one of my QI program activities?

If you completed one of the modules listed on our QI Activity Options within the last 6 months, you may count it towards your QI Program participation. Remember to retain a record of your certificate of completion in the event that CPSO requests it. 

8. What do I have to discuss at the QI coaching session? 

The coaching session is an opportunity to discuss your reflections from completing the three QI activity modules you selected and your participation (or intended participation) in your hospital’s QI initiative and its impact on your practice. 

7. What is the role of the QAC after completing my QI Enhanced requirements? 

Following completion of the QI Enhanced program, the Quality Assurance Committee (QAC) reviews your participation including coach’s report to confirm that Quality requirements have been met. In some cases, the QAC may request that you participate in a peer and practice assessment. 

10. Where can I provide feedback about my program experience?

Your perspectives on the QI Program components and format are exceptionally important to us. Following the completion of your QI Enhanced requirements, we ask that participants take a moment to provide feedback using the link available within their QI Program page in the CPSO Portal.