Portal Resources
CPSO is committed to providing its registrants with better access to the services they need via a self-serve Portal.
The Portal makes accessing services faster and easier by:
- Improving and modernizing the Annual Registration Renewal survey, making it faster and easier to complete.
- Allowing physicians to log in and get access to the services and forms they need to practice medicine in Ontario.
- Giving physicians access to more online services, like profile updates, registration renewal, incorporation forms and service requests.
- Allowing physicians to make online payments associated with applications or service requests.
Take a virtual tour of the Portal’s features and services.
For questions specific to completing Annual Renewal in the Portal, visit our Annual Registration Renewal FAQs.
Using the Portal
Q: How do I create an account in the Portal?
A: If you have not previously been registered with the College, please refer to the following steps to create a Portal Account:
- Visit the New Applicant Account Creation page.
- Enter your email address and select Send verification code.
- Check your email, enter the verification code, and select Verify code. (Codes expire after 5 minutes; request a new code if needed).
- Create and confirm your password.
- Select Create.
You can now log in to your Portal account.
If you have previously been registered with the College, use the same login information you used before.
Q: How do I navigate the Portal?
A: Your customized dashboard with your name and CPSO number (if applicable) is the first page you see after logging in to the Portal. It also lists the online services and activities you can access based on your status with CPSO.
Depending on your status, you may see the following services:
- Profile — Access all your registration and membership information, services and messages, including professional incorporation.
- Membership Services — Request services such as resignation, Certificate of Professional Conduct, fee receipts, and Change of Scope/Re-entering Practice.
- Registration Renewal — Registrants can access this section once Annual Registration Renewal is open.
- My Practice — Manage your practice information, including hospital privileges, registration with other regulatory bodies and languages.
- Registration — Apply for a certificate of registration to practice medicine or postgraduate training in Ontario. To start, you must fill out a questionnaire that will determine your eligibility for registration under CPSO’s regulations and/or policies. Upon completion, you will be granted access to the registration application forms for which you’re eligible.
- Learning Portal — An online learning platform to achieve professional requirements and engage in continuous improvement.
- Out-of-Hospital Premises (OHP) Inspection Program — Submit notifications and updates about your OHP and report adverse events.
- Ontario Health's ONE ID — Securely access online health care applications.
Q: I forgot my password — what do I do?
A: If you forget your password, you can reset it through the “Password Reset” link on the Portal login page. You will receive an email with a link to reset your password. Once the reset process is complete, you can log in to the Portal with your new password.
Q: I can’t open the Portal. How do I proceed?
A: To access and navigate the Portal, your device and internet browser must meet specific technical requirements. Please ensure the web browser you use to access the internet is one of the following supported browsers: Chrome, FireFox, Edge or Safari. Please do not use Internet Explorer — the Portal won’t work properly.
Technical issues can often be resolved by following a few simple steps. Further guidance and troubleshooting tips are available in the College’s Portal Technical Guide.
Q: What is the message centre in the Portal?
A: We created a message centre within the Portal that allows physicians and applicants to communicate directly with CPSO about registration, applications and other services in one place. You will be notified by email when you have a new message in the Portal’s message centre.
Applying for Registration
Q: How do I apply for Registration?
A: Registration applications are available online through the Portal. To start, you must fill out a self-screening questionnaire that will determine your eligibility for registration under CPSO’s regulations and/or policies. Upon completion, you will be granted access to the registration application forms for which you’re eligible. Upload your supporting documentation directly through the Portal. You can manage all communications or questions regarding your registration in the Portal’s message centre.
It’s important to note not all applications are available after completing the self-screening questionnaire. A list of applications that require you to contact Registration Inquiries is on the questionnaire’s landing page.
Document Request, Fee Receipts and CPC
Q: How do I access copies of my registration documents?
A: Registrants can request a copy of their Registration Diploma, Registration Card or Registration Certificate in the “Membership Services” tab of the “Profile” section of the Portal.
Q: How do I access my application documents and document requests?
A: Applicants or registrants can request copies of certain documents related to their registration file through a service request in the “Membership Services” section of the Portal. We process the request in approximately 10-15 business days and will provide the requested documents through the Portal's message centre.
Q: How do I request replacement certificates?
A: Registrants can request a copy of their certificate in the “Membership Services” tab of the “Profile” section of the Portal. A copy will then be emailed to the registrant.
Q: How do I request fee receipts?
A: You can download fee receipts for paid invoices from the past (2018 and later) in the “Financial Transactions” tab of the “Profile” section of the Portal. You may request older receipts by submitting a service request in the “Membership Services” section of the Portal.
Q: How do I request a certificate of professional conduct (CPC)?
A: You can request a certificate of professional conduct directly through the Portal by selecting “Membership Services.” CPC’s are automatically generated if you do not have any outstanding issues with CPSO.
All other requests that include additional information will be processed in approximately 15 business days, but some requests may take longer. We send the official copy of the CPC directly to the requesting organization. You will receive a confirmation notice in the Portal’s message centre when your request is complete.
MINC, Learning Portal LMS, New Member Orientation and OHP Inspection Program
Q: How do I access my Medical Identification Number for Canada (MINC)?
A: Your MINC is available on your profile page for quick reference. If you don’t yet have a MINC, you can request one in the “Membership Services” section of the Portal. MINC is a Canadian identification number that is available to every physician in the country. It makes it easier for medical organizations across Canada to confirm your identity and benefits Canadian medical research, which leads to better care for your patients.
Q: How do I access the Learning Portal?
A: Learning Portal can be accessed via the Portal. This is the online learning platform that allows physicians to complete their professional Quality Improvement requirements. CPSO will inform physicians before they are required to access the Learning Portal site. If you are selected to participate in the quality improvement program, you will be able access all the tools or activities required to complete the program and earn associated CPD credits. Please note, only physicians selected to participate in the Quality Improvement Program will have access to these tools and activities.
Q: How do I access the New Member Orientation?
A: If you are a new applicant applying for your license to practice medicine, you will have access to the New Member Orientation section. To access, please disregard the Privacy Statement and click Yes to proceed to the New Member Orientation section.
Q: How do I access the Out-of-Hospital Premises (OHP) Inspection Program?
A. Submit notifications and updates regarding new and/or current OHPs, and report adverse events via the Portal.
Have Questions? Need Help?
Our team is available by phone during regular business hours to answer questions about the Portal or assist with technical issues. You can reach them by calling 416-967-2600 option 3 > option 2 > option 4 or sending a message via the Portal.
