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QI/QA Program

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The QI/QA Program is operated through a Learning Management System, a new online platform developed by CPSO to engage physicians in quality improvement.

The quality improvement program is comprised of multiple parts. Here is an overview of each:

The QI Survey is a questionnaire that will provide the College with current, detailed information about a practice. The information disclosed will be used by QI program staff to better understand a physician’s practice and may be used in combination with the Practice Improvement Plan to assist in implementing ongoing quality improvement.

The Practice Profile is an independent self-assessment designed to educate physicians about the evidence-based risk and support factors that could impact their practice. The Practice Profile’s aim is to get physicians excited about lifelong learning and continuous practice improvement and to provide resources to help reduce risk and enhance positive practice.

The Self-Guided Chart Review will allow physicians to engage in self-guided learning to enhance their compliance with the CPSO’s Medical Records policy. This self-directed chart review will engage physicians in both self-reflection and talking with their peers when developing a practice improvement plan.

The Data-Driven Quality Improvement tool is designed to get physicians looking at their own practice data to reflect on how they deliver health care to their patients and to identify opportunities for improvement.

The Practice Improvement Plan is to be completed by physicians. In their Practice Improvement Plans, physicians will identify areas of strength and areas for potential improvement in their practice. After the completion of this activity, the practice improvement plan will be reviewed by the College.

One-on-one Coaching will be available where appropriate. We’ll offer the necessary knowledge, skills and tools to coach physicians as they complete the various tools in the QI QA program and develop their own practice improvement plans.

Quality Improvement and Quality Assurance infographic illustrating steps in program

  • The Quality Improvement and Quality Assurance Program is a five-year cycle.

    The quality improvement exercises are first, consisting of: the Quality Improvement Survey, Practice Profile, Self-Guided Chart Review; Data-Driven Quality Improvement; and the Practice Improvement Plan.

    Next is the submission of the Practice Improvement Plan, which will be reviewed by a Quality Improvement Coach. If everything is in order, this step leads to completion.

    If there are concerns, you may receive Physician Support Coaching.

    In the event of additional concerns, you may go before the Quality Assurance Committee (QAC). Those who decline Quality Improvement and Quality Assurance will also go before the QAC.

    From the QAC stage, you will either complete your requirements or receive a QAC focused assessment\referral